Industries  ›  Service Scheduling Software

One calendar. Your whole service crew.

Stop juggling whiteboards, group texts, and three spreadsheets. WorkForceFSM gives every service business a single shared schedule that everyone — office, dispatch, and field — can see and trust. WorkForceFSM also includes a built-in AI Assistant so owners can ask plain-English questions about jobs, invoices, customers, and opportunities.

Scheduling that scales with your service business

From 2 techs to 50, the calendar that grows with you.

📅 Drag, drop, dispatched

Click a date, create a job, drop it on the right tech. Need to reschedule? Drag the job to a new slot. That's it.

  • Visual monthly + weekly calendar views
  • Color-coded by tech, status, or job type
  • Reschedule by dragging — customer is notified automatically
  • See conflicts before you book (no double-booking ever)
📅 This Week+ New Job
Mike
Sarah
James
9 AM
AC tune-up
Diagnostic
11 AM
Install
2 PM
Repair
Install
Service

👷 Skill-matched assignment

Tag each tech with what they can do. The calendar shows you who can take the job before you even assign it.

  • Custom skill tags (certifications, equipment specialties, languages)
  • Customer needs auto-filter the right techs
  • Apprentices get apprentice work, leads get lead work
  • Workload balanced visually across the team
👷 Match for: Boiler Install
Sarah K.
Gas, Boiler cert, 8 yrs
Available
Mike D.
Gas, Boiler cert, 12 yrs
Busy 1–3 PM
James T.
Apprentice
Not qualified

📱 Your crew sees their day on their phone

Every tech logs in to see only their schedule. Job details, customer info, gate codes — everything they need before they leave the truck.

  • Tech portal — see today, tomorrow, this week
  • Job notes, photos, special instructions
  • Tap to update status: arrived, in progress, complete
  • No app to install — works in any browser
📱 Mike's Day — Today
AC tune-up — Johnson
9:00 AM · 1244 Birch Ln
Diagnostic — Wilson
11:30 AM · 4422 Oak
Repair — Greene
2:00 PM · 88 Maple Ave
✅ Mark current job complete

🤖 Ask questions instead of building reports

The built-in AI Assistant helps small field service teams get plain-English answers from their own company records. Ask about unpaid invoices, this week’s jobs, your pipeline, or a quick snapshot of the business.

  • Uses opportunities, jobs, customers, and invoices
  • Private and read-only: answers questions without changing records
  • Useful for owners who want a fast pulse check without digging through screens
🤖 Business snapshotAI Assistant
Upcoming jobs
Pulled from your schedule
Outstanding vs. paid invoices
Pulled from billing records
Open opportunities
Pulled from your pipeline

What service teams say

Owners and dispatchers who switched to WorkForceFSM.

★★★★★

"We had jobs on a whiteboard, a Google Sheet, and our office manager's head. Now everything is in WorkForceFSM and I haven't double-booked a tech in 9 months."

LP
Linda P.Owner · Pacific Appliance Repair · Seattle, WA
★★★★★

"My techs love it. They show up to jobs knowing exactly what they walked into instead of calling me from the driveway asking what the gate code is."

JM
Jorge M.GM · ClearView Window Cleaning · Denver, CO
★★★★★

"The skill-match feature is the difference between a happy client and a callback. I never send the wrong person to a job anymore."

RG
Rachel G.Dispatch · Northwest Lawn Care · Portland, OR
★★★★★

"Tried four other scheduling tools first. This is the one we actually use every day. Clean interface, no bloat, and pricing that doesn't punish you for adding a tech."

BH
Brian H.Owner · Stonebridge Pest Control · Nashville, TN

One calendar. Your whole crew. 2 minutes to set up.

14 days free. No credit card. Bring your team in today.